Memory AI:
Contextual
Intelligence Across
All Channels
graph8's Memory AI revolutionizes customer interactions by storing, analyzing, and leveraging every touchpoint across all channels. From chat to email, from phone calls to in-person meetings, our AI ensures no valuable information is lost.
Multi-Channel Memory
Memory AI enhances your team's efficiency by providing instant access to previous chat conversations, summarizing key points for seamless continuity. It also analyzes and stores email interactions, ensuring quick retrieval of important discussions and agreements, and transcribes phone calls to extract essential insights and action items, leaving no detail overlooked.
Instantly access previous chat conversations, allowing your team to pick up right where they left off. Our AI summarizes key points, ensuring seamless continuity in customer interactions.
Never lose track of email threads again. Memory AI analyzes and stores email interactions, providing quick access to important discussions and agreements.
Automatically transcribe and analyze phone calls, extracting key insights and action items. Memory AI ensures that no detail is missed, even in lengthy conversations.
Contextual Insights
Memory AI enhances customer engagement by providing comprehensive interaction histories, recommending effective next steps based on context, and analyzing sentiment to tailor approaches for improved satisfaction.
When a customer reaches out, Memory AI instantly provides a comprehensive history of all interactions, allowing your team to engage with personalized knowledge and care.
Based on historical interactions and current context, Memory AI recommends the most effective next steps for each customer engagement.
Understand customer sentiment across all channels, allowing your team to tailor their approach and improve customer satisfaction.
Vector Database Technology
Our Memory AI leverages cutting-edge vector database technology to store and retrieve vast amounts of company and customer data at unprecedented speeds. By utilizing advanced indexing techniques similar to those employed by Pinecone, we ensure that relevant information is accessed in milliseconds, regardless of the scale of your data.
Our vector database allows for semantic search, meaning it understands the context and intent behind queries. This enables our AI to retrieve not just keyword matches, but conceptually related information, enhancing the depth and relevance of insights provided to your team.
As your company grows and accumulates more data, our vector database scales effortlessly. It maintains its high performance even as the volume of data increases, ensuring that your team always has rapid access to the most pertinent information.
Our system continuously updates the vector representations of your company's data. This means that new information from recent interactions is immediately available for context in future engagements, keeping your team always up-to-date.