By signing up as an SDR on the graph8 talent marketplace, you agree to these terms.They are designed to protect you, the client, and graph8 while keeping the process fast and flexible.
Key terms
Platform access and independent‑contractor status
- You act solely as an independent contractor, not an employee of graph8 or the client.
- You control your own schedule, methods, and tools—subject to meeting the client’s agreed deliverables.
- graph8 does not withhold taxes or provide employee benefits; you are responsible for all required filings and payments in your jurisdiction.
Onboarding and contracts
- For each engagement, graph8 triggers a Deel contract with your rate, scope, and payment cycle.
- You must complete Deel’s KYC and tax forms before starting work.
- Work begins only after both you and the client e‑sign the contract in Deel.
Monthly Billing (Commission & Payment)
- On the first calendar day of each month the SDR will submit, through the graph8 platform, a single invoice covering (i) the agreed base compensation and (ii) any earned commission for the immediately preceding month. The Client must approve or formally dispute the invoice no later than the 5 th of that month; lack of action is deemed approval. The End Client is then obligated to remit payment on or before the 10 th of the month. Once those funds clear, graph8’s designated payment provider will release the corresponding payout to the SDR no later than the 15 th of the same month, in accordance with the contingent‑payment provisions of this Agreement.
- Late client payments may delay your payout; graph8 will not pursue collection and is not financially liable for the client’s failure to pay. You will handle all payment disputes directly with the client.
- Graph8 will charge the Client a 5% platform fee.
Deliverables and quality
- Provide accurate activity logs (e.g., calls made, emails sent) if the client requests them.
- Maintain professional conduct: no spam, misrepresentation, or discriminatory practices.
- If a client raises a performance dispute, graph8 may request supporting evidence (call recordings, email logs) and mediate.
Confidentiality and intellectual property
- Treat all client and prospect data as confidential; use it only for the engagement.
- Upon full payment, all work product belongs to the client—including call notes, email drafts, target lists, and related materials.
- Delete or return client data within 14 days of engagement end unless legally required to keep records.
Direct‑hire flexibility
- A client may hire you off‑platform at any time after all outstanding invoices are settled.
- If hired off‑platform, promptly mark the engagement as closed in graph8 so platform metrics stay accurate.
Acceptable us and platform integrity
- Do not share your graph8 account or Deel credentials.
- Follow all applicable laws (CAN‑SPAM, GDPR, local telemarketing rules).
- graph8 may suspend or terminate your account for fraud, harassment, or repeated client complaints.
Disclaimers and liability
- The platform is provided “as‑is.” graph8 makes no guarantee of client demand or income.
- graph8’s total liability to you is capped at the lesser of (a) $500 or (b) the graph8 fees collected on your engagements in the 90 days before a claim.
- You agree to indemnify graph8 against claims arising from your unlawful conduct or breach of these terms.
Updates to these terms
graph8 may modify this agreement at any time. Material changes will be posted on the platform; continued use after the “last updated” date constitutes acceptance.