← AI Agents / Agent · CSM Agent 16+ features in Agents

The AI agent that watches every customer.

Monitors usage, support tickets, adoption metrics, and exec changes across your installed base. Flags churn risk 90 days out. Drafts renewal briefs and expansion plays. Your CSMs work the right account, not the inbox.

Inside this application

Key features shipped in CSM Agent.

Sourced from the platform feature catalog. Every entry is live in production today, included in your plan, and accessible via app, MCP, or CLI.

Feature

Account health scoring

Multi-signal score: usage, support volume, exec changes, sentiment from calls + chats.

Feature

Churn risk detection

Detects risk from declining usage, ticket spikes, quiet executive accounts, late payments.

Feature

Renewal brief drafting

Draft renewal narrative with adoption metrics, ROI proof points, and expansion opportunities.

Feature

Expansion play surfacing

Identifies cross-sell + upsell plays based on usage patterns and similar-account benchmarks.

Feature

Exec change monitoring

Detects when champions or detractors move companies. Triggers playbooks.

Feature

QBR generation

Drafts quarterly business review docs from usage data, support history, and roadmap.

Feature

Sentiment analysis

Pulls sentiment from calls (Gong, Fireflies) + chat threads + support tickets.

Feature

Customer copilot

Optional embedded copilot for your customers in your product, grounded in your KB.

Start with CSM Agent

CSM Agent, included free. Pay only for execution.

Spin up graph8 in 3 minutes. CSM Agent runs on the same first-party data layer as the rest of the platform - sequencer, dialer, ABM, AI agents - all free to try.

graph8 - Execution Plan

$499 /month

7-day free trial. No credit card. Cancel anytime.

All B2B data, intent, and visitors - free Search, segment, identify. App, MCP, or CLI. No credits charged for browsing.
You only pay for execution

75,000 execution credits / month included

Sending, dialer, AI voice, AI workflows

Meeting routing and booking

Unlimited users - no seat fees

Pay As You Go Free data, intent, and visitors included. Pay only when execution runs.
$0.05 /credit
Start with 1,000 Free Credits

Start free in 3 minutes. No credit card required.

Free intelligence layer Free in every plan

700M+ contacts and 100M+ companies

Search by title, seniority, industry, and tech stack with real-time filters.

Intent + visitor signals

See which companies research your keywords and visit your site.

Unlimited users

Invite your whole team - sales, marketing, RevOps, founders, agencies. No per-seat fees.

App, MCP server, and CLI

Same free data through the app, the MCP server (Claude, Cursor, ChatGPT), and the CLI.

Usage-based execution Metered

Full GTM platform

Sequencer, dialer, inbox, campaigns, CRM, and AI agents in one system.

AI voice agents

Clone any rep's voice for inbound and outbound calls with live booking.

5-channel sequencer

Email, phone, LinkedIn, SMS, and WhatsApp in automated sequences.

AE cockpit

AI-prioritized deal actions with meeting prep and risk alerts.

Waterfall enrichment

Pay only when a provider returns a match. Bring your own vendors too.

Always-on principles

No seat licenses

Invite everyone. Pricing never scales with headcount.

Every feature unlocked

No tiers gating voice, enrichment, sequencer, or campaigns.

No contracts

Month-to-month, cancel anytime, credits never expire.

Fair-use guardrails

Free data is designed for real GTM execution, not bulk export or scraping.

graph8

Ready to Replace Your Sales Stack?

One platform. $499/month. Unlimited everything. Battle-tested and launching campaigns in 3 minutes.

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