The AI agent that watches every customer.
Monitors usage, support tickets, adoption metrics, and exec changes across your installed base. Flags churn risk 90 days out. Drafts renewal briefs and expansion plays. Your CSMs work the right account, not the inbox.
Key features shipped in CSM Agent.
Sourced from the platform feature catalog. Every entry is live in production today, included in your plan, and accessible via app, MCP, or CLI.
Account health scoring
Multi-signal score: usage, support volume, exec changes, sentiment from calls + chats.
Churn risk detection
Detects risk from declining usage, ticket spikes, quiet executive accounts, late payments.
Renewal brief drafting
Draft renewal narrative with adoption metrics, ROI proof points, and expansion opportunities.
Expansion play surfacing
Identifies cross-sell + upsell plays based on usage patterns and similar-account benchmarks.
Exec change monitoring
Detects when champions or detractors move companies. Triggers playbooks.
QBR generation
Drafts quarterly business review docs from usage data, support history, and roadmap.
Sentiment analysis
Pulls sentiment from calls (Gong, Fireflies) + chat threads + support tickets.
Customer copilot
Optional embedded copilot for your customers in your product, grounded in your KB.
More from AI Agents
See all →CRO Copilot
Forecasts pipeline, flags at-risk deals, runs the cadence.
Explore → In AI AgentsSDR Agent
Builds territory lists, drafts sequences, routes replies.
Explore → In AI AgentsDeal Agent
Proposals, redlines, pricing comparables, case studies.
Explore → In AI AgentsSEO and AEO Agent
Ranking and AI answer engine optimization.
Explore → In AI AgentsContent Agent
Articles, ads, landing pages, enablement - on brand.
Explore → In AI AgentsPersonalized Content
Dynamic web and email content per account.
Explore → In AI AgentsControl & Safety Layer
Reviewer queues, audit logs, autonomy lanes.
Explore →CSM Agent, included free. Pay only for execution.
Spin up graph8 in 3 minutes. CSM Agent runs on the same first-party data layer as the rest of the platform - sequencer, dialer, ABM, AI agents - all free to try.
graph8 Execution Plan
7-day free trial. No credit card. Cancel anytime.
Campaigns, dialer, AI voice, and AI workflows
Meetings routed and booked for you
75,000 execution credits a month
Unlimited users, no seat fees
Execution credits send, call, and run agents. Contact credits reveal and enrich the people you're targeting.
Start free in 3 minutes. No credit card required.
Search and browse stay free for your whole team on every plan.
Campaigns and sending infrastructure
Mailboxes, domains, and deliverability run for you, end to end.
5-channel sequencer
Email, phone, LinkedIn, SMS, and WhatsApp in automated sequences.
Dialer and AI voice agents
Clone any rep's voice for inbound and outbound calls with live booking.
AI inbox
Replies triaged, drafted, and answered across every channel.
Meeting routing and booking
Route leads to the right rep and book the meeting automatically.
CRM, pipeline, and quotes
Deals, quotes, and AI-prioritized actions in the AE Cockpit.
Studio content engine
Brand, ICPs, messaging, landing pages, and campaign content.
AI agents and workflows
Named agents (SDR, Deal, CSM, CRO) plus automations across the platform.
MCP Unlimited for every user
A $25/user value, included for the whole org on the Execution plan.
No monthly cap on contact data
Reveals, lookups, enrichments, and exports run org-wide, every seat.
Buying signals
Visitors, intent, hiring, and job-change signals on every account.
Waterfall enrichment
Third-party providers draw execution credits per matched provider, pay only on match. Bring your own vendors too.
Free search and browse
Your whole team explores 700M+ contacts, 100M+ companies, intent, and visitors.
Unlimited users, no seat fees
Invite everyone. Pricing never scales with headcount.
Every feature unlocked
No tiers gating voice, enrichment, sequencer, campaigns, or the desktop app.
Built-in CDP and integrations
Warehouse, 500+ connectors, two-way CRM sync included.
Month-to-month, no contracts
Cancel anytime. Credits never expire.
Fair-use rate limits
Rate limits apply on all plans. They guard against scraping, not real GTM work.
Ready to Replace Your Sales Stack?
One platform. $499/month. No data cap, 75,000 credits, unlimited users. Battle-tested and launching campaigns in 3 minutes.
