By accessing or using the graph8 talent marketplace, you agree to these terms. Please read them carefully before hiring or paying an SDR through our platform.
Service Description and Consent
- Purpose: graph8 provides a digital marketplace that connects businesses (“Clients”) with independent Sales Development Representatives (“SDRs”) and handles payments via approved payment processors.
- Consent: When you create an account and begin an engagement, you agree to contract and transact with SDRs through graph8 and its payment providers.
- Flexibility: You may move an SDR off-platform at any time once all open invoices—including the 5% graph8 fee—are paid.
Participants and Responsibilities
| Participant | Core Responsibilities |
|---|---|
| Client | Define SDR scope and KPIs, provide tools and access, approve invoices, own resulting IP. |
| SDR (Independent Contractor) | Perform agreed outreach tasks, track work, submit invoices via our assigned payments provider. |
| graph8 | Run the marketplace, generate Deel contracts, process payments and platform fees, maintain dashboards, supply support. |
Fees and Payment
- Marketplace Fee: A 5% platform fee is added to each SDR invoice and collected by graph8.
- Currency & Timing: All charges are in USD and due on receipt unless otherwise noted.
- Late Fees: Past-due balances accrue interest at 1% per month (12% APR). If an invoice remains unpaid for 14 days, graph8 may suspend your platform account and related marketplace services—including creation of new SDR engagements or invoice approvals—until payment is received. The underlying contract between you and the SDR may be paused by the SDR at their discretion.
- Monthly Billing (Commission & Payment): On the first calendar day of each month the SDR will submit, through the graph8 platform, a single invoice covering (i) the agreed base compensation and (ii) any earned commission for the immediately preceding month. The Client must approve or formally dispute the invoice no later than the 5th of that month; lack of action is deemed approval. The End Client is then obligated to remit payment on or before the 10th of the month. Once those funds clear, graph8’s designated payment provider will release the corresponding payout to the SDR no later than the 15th of the same month, in accordance with the contingent-payment provisions of this Agreement.
- Example: On a $2,000 SDR invoice, the Client pays $2,100 ($2,000 to the SDR, $100 (5%) to graph8).
Client Rights and Responsibilities
- Direct Hire Option: You may employ or pay an SDR outside graph8 at any point after settling outstanding invoices.
- Acceptable Use: Do not request or permit unlawful, unethical, or discriminatory activities.
- Support: For assistance, email support@graph8.com or initiate a chat from within the graph8 platform.
Privacy and Data Handling
- Data Use: Personal and business data are processed in accordance with the graph8 Privacy Policy.
- Third-Party Providers: Deel and other processors manage contracts, KYC, tax forms, and payouts. Your use of graph8 implies acceptance of their terms and privacy policies.
Legal Considerations
- Disclaimers: The platform is provided “as-is.” graph8 offers no warranties, express or implied, regarding SDR performance or results.
- Liability Cap: graph8’s total liability is limited to the graph8 fees you paid in the 90 days preceding any claim. We are not liable for indirect, consequential, or punitive damages.
- Indemnity: Clients must indemnify graph8 against claims arising from their use of SDR output or breach of these terms.
- Governing Law & Disputes: Florida law governs. Disputes go first to good-faith negotiation, then binding arbitration.
- Updates to These Terms: graph8 may modify these terms at any time. Material changes will be posted on this page; continued use after the “Last updated” date signifies acceptance.
