← Applications / Application · CSM 3+ features in Engage

graph8 IS your customer success layer.

Scored accounts, churn signals, renewal briefs, and expansion plays - on the same first-party data layer that powers sales. Your CSM Agent sees what the SDR Agent did and the Deal Agent closed.

Inside this application

Key features shipped in CSM.

Sourced from the platform feature catalog. Every entry is live in production today, included in your plan, and accessible via app, MCP, or CLI.

Feature

Account health scoring

Multi-signal health score: usage, support volume, exec changes, sentiment from calls + chats.

Feature

Churn risk detection

AI flags churn risk 90 days out from declining usage, ticket spikes, or quiet executive accounts.

Feature

Renewal workflow

Auto-detected renewal windows, draft renewal briefs, e-sign integration via Quotes.

Feature

Expansion play library

AI-surfaced expansion plays based on usage patterns and similar-account benchmarks.

Feature

QBR generation

Quarterly business review docs drafted from usage data, support history, and roadmap.

Feature

Customer-facing AI agent

Embedded copilot for customers in your product. Powered by your knowledge base and policies.

Replaces or syncs with

Pulls customer-success workflows out of separate CS tools and onto the platform your sales team already uses.

Gainsight Customer.io
Start with CSM

CSM, included free. Pay only for execution.

Spin up graph8 in 3 minutes. CSM runs on the same first-party data layer as the rest of the platform - sequencer, dialer, ABM, AI agents - all free to try.

graph8 - Execution Plan

$499 /month

7-day free trial. No credit card. Cancel anytime.

All B2B data, intent, and visitors - free Search, segment, identify. App, MCP, or CLI. No credits charged for browsing.
You only pay for execution

75,000 execution credits / month included

Sending, dialer, AI voice, AI workflows

Meeting routing and booking

Unlimited users - no seat fees

Pay As You Go Free data, intent, and visitors included. Pay only when execution runs.
$0.05 /credit
Start with 1,000 Free Credits

Start free in 3 minutes. No credit card required.

Free intelligence layer Free in every plan

700M+ contacts and 100M+ companies

Search by title, seniority, industry, and tech stack with real-time filters.

Intent + visitor signals

See which companies research your keywords and visit your site.

Unlimited users

Invite your whole team - sales, marketing, RevOps, founders, agencies. No per-seat fees.

App, MCP server, and CLI

Same free data through the app, the MCP server (Claude, Cursor, ChatGPT), and the CLI.

Usage-based execution Metered

Full GTM platform

Sequencer, dialer, inbox, campaigns, CRM, and AI agents in one system.

AI voice agents

Clone any rep's voice for inbound and outbound calls with live booking.

5-channel sequencer

Email, phone, LinkedIn, SMS, and WhatsApp in automated sequences.

AE cockpit

AI-prioritized deal actions with meeting prep and risk alerts.

Waterfall enrichment

Pay only when a provider returns a match. Bring your own vendors too.

Always-on principles

No seat licenses

Invite everyone. Pricing never scales with headcount.

Every feature unlocked

No tiers gating voice, enrichment, sequencer, or campaigns.

No contracts

Month-to-month, cancel anytime, credits never expire.

Fair-use guardrails

Free data is designed for real GTM execution, not bulk export or scraping.

graph8

Ready to Replace Your Sales Stack?

One platform. $499/month. Unlimited everything. Battle-tested and launching campaigns in 3 minutes.

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