Applications / Application / Web Chat 9+ features

A chat widget for your website that answers visitors and books meetings.

Add one widget to your site. It shows you the visitor's company, and the person when they are already a contact. It answers questions from your own content, books a meeting when the visitor is ready, and routes the chat to the rep who owns the account. Anyone on your team can take over a chat at any point.

Join Demo
g8 graph8 includes Web Chat Works on the same data as every other part of graph8
9+ features
Web Chat
How you pay

You pay execution credits for what the agents run, not per seat.

Website visitor Example
Can your team help with our APAC rollout?
Yes. Sarah Kim looks after APAC accounts like Acme Manufacturing. Would you like the next open time on her calendar?
Thursday after 2pm SGT works.
What the chat does next

Books the meeting, logs the conversation, assigns the owner, and continues by email if the visitor leaves.

Visitor ID
Company Acme Manufacturing
Person Jenna Park
Fit score 94
Owner Sarah Kim
Takeover

Sarah can join the chat with the pages the visitor viewed, the contact history and a summary of the chat.

Features

What Web Chat includes

Each feature works in the app. Where supported, your team can also use it through the MCP server or the CLI.

Feature

Widget for your site

Add one script tag. Set the position, theme, greeting and which visitors it speaks to.

Feature

Visitor identification

The visitor's company is resolved from their IP address before they type. Known contacts get a personalized greeting.

Feature

Answers from your content

The chat answers from your docs, product pages, pricing and case studies.

Feature

Takeover by your team

A person on your team can take over any chat at any point, with the conversation so far in front of them.

Feature

Booking in the chat

The chat offers a time, the visitor picks one, and the calendar invite goes out. The visitor does not leave for a separate scheduler.

Feature

Memory for returning visitors

A returning visitor picks up where they left off. The chat remembers what they looked at and asked last time.

Feature

Routing

New chats go to the right rep by territory, customer segment or account owner.

Feature

Move to email or SMS

Continue the conversation by email or SMS, with the chat history kept.

Feature

Qualification

The chat scores each visitor's fit as it goes. A good fit goes to a rep right away. Others are asked a few questions first.

Replaces or syncs with

Use it in place of Drift, Intercom or Crisp. Chats, visitors and meetings are recorded on the same contact records as your outbound.

Drift Intercom Crisp
07 / Pricing

Free for verified companies. Pay for what the agents run.

Every plan has unlimited users. Credits pay for sending, calling and running the agents. Three plans.

Save 20% billed annually
For verified companies Free
Free forever
No credit card

Inbound, your first campaign and the AI front desk.

  • 5,000 starter credits as you get set up
  • 250 credits a month
  • Unlimited website visitors and form capture
  • AI web chat and AI receptionist
  • Send from your own business mailbox
  • 1 credit per contact reveal
Start Free
To scale outbound Team
$99 / mo
Billed monthly

Unlimited contact data and your own sending infrastructure.

  • 10,000 credits a month
  • Unlimited contact data, fair use
  • Mailboxes, domains and LinkedIn accounts
  • Dialer and outbound calling
  • Outside-provider enrichment
  • Export, API, MCP and CRM push
Start Team
For high volume and agencies Platform
$499 / mo
Billed monthly

Everything in Team, at the lowest credit price.

  • 75,000 credits a month
  • Everything in Team
  • Lowest credit price, $0.0067
  • Agency client workspaces
  • Higher fair-use and export limits
Start Platform

Start free with no credit card, or pick Team or Platform and pay monthly or annually at signup. You can change plans inside graph8 at any time, and your setup and data stay where they are.

Every plan
  • Unlimited users
  • Free search and browse of graph8 data
  • Getting started package: company research, brand kit, first landing page
  • Bring your own AI keys

Talk to us. Qualifying teams get 12 months of unlimited contact data, free. Talk to us

What the plans include

One platform, three plans

Every plan opens the same platform for the whole org. The plans differ in monthly credits, the price of an extra credit, contact data and sending infrastructure.

What the agents run

Paid in credits
  • Campaigns and sending infrastructure Mailboxes, domains, and deliverability run for you, end to end.
  • 5-channel sequencer Email, phone, LinkedIn, SMS, and WhatsApp in automated sequences.
  • Dialer and AI voice agents Reps call from the built-in dialer. AI voice answers inbound calls, makes outbound ones and books the meeting.
  • AI inbox Every inbound email, LinkedIn message and reply sorted, drafted and answered.
  • Meeting routing and booking Route leads to the right rep and book the meeting automatically.
  • CRM, pipeline, and quotes Deals, quotes, and each rep's daily list in My Desk.
  • Studio content engine Brand, newsletters, landing pages, ads, and campaign content.
  • AI agents and workflows Operator and Executor agents for RevOps, deal reviews, and SDR work.

Contact data

Unlimited on Team
  • Unlimited contact data on Team and Platform Reveals are unlimited for every user on Team and Platform, under fair use. On Free, each reveal costs 1 credit.
  • Export, API and MCP bulk Exports, API and MCP bulk pulls, CRM push and webhooks on Team and Platform, under fair use.
  • Buying signals Visitors, intent, hiring, and job-change signals on every account.
  • Waterfall enrichment Outside providers on Team and Platform, pay on match or bring your own keys.
  • Free search and browse Your whole team explores 700M+ contacts and 100M+ companies.

For the whole team

Always on
  • Unlimited users, no seat fees Invite everyone. Pricing never scales with headcount.
  • Sending infrastructure on paid plans Mailboxes, domains and phone lines at cost plus 30%, LinkedIn accounts at $10 a month, paid from your credits.
  • Built-in CDP and integrations Warehouse, 500+ connectors, two-way CRM sync included.
  • Monthly or annual Pay monthly and cancel anytime, or pay annually and save 20%.
  • Fair-use rate limits Limits apply on all plans. They guard against scraping, not real GTM work.

Credits pay for sending, calling, AI and enrichment. Monthly credits are used first, then starter credits.

Start free

Add the chat to your site

Paste the script tag, point the chat at your content, and choose who each chat goes to.