Applications / Application / CSM 6+ features

graph8 is your customer success layer.

Scored accounts, churn signals, renewal briefs, and expansion plays, on the same first-party data layer that powers sales. Your CSM Agent sees what the SDR Agent did and the Deal Agent closed.

g8 graph8 includes CSM One surface on the buyer graph
6+ features
CSM
Execution-priced

You only pay for execution credits when CSM actually runs.

Customer health queue Signals from sales, usage, support
Northstar Supply Renewal in 44 days
Health 86
Lumenstack Usage dip
Health 61
Atlas Bio Expansion signal
Health 94
Renewal brief
Risk Medium
Reason Exec silence
Next play QBR draft
Expansion signal

Atlas Bio added 42 users and opened pricing twice this week.

Inside this application

Key features shipped in CSM.

Sourced from the platform feature catalog. Each entry is part of the graph8 application layer and accessible through the app, MCP, or CLI where supported.

Feature

Account health scoring

Multi-signal health score: usage, support volume, exec changes, sentiment from calls and chats.

Feature

Churn risk detection

AI flags churn risk 90 days out from declining usage, ticket spikes, or quiet executive accounts.

Feature

Renewal workflow

Auto-detected renewal windows, draft renewal briefs, e-sign integration via Quotes.

Feature

Expansion play library

AI-surfaced expansion plays based on usage patterns and similar-account benchmarks.

Feature

QBR generation

Quarterly business review docs drafted from usage data, support history, and roadmap.

Feature

Customer-facing AI agent

Embedded copilot for customers in your product. Powered by your knowledge base and policies.

Replaces or syncs with

Pulls customer-success workflows out of separate CS tools and onto the platform your sales team already uses.

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AI scheduling, routing, calendar sync.

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AI-cloned, brand-customized, CDN-published landing pages.

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Audience sync, AI ad creative, pipeline attribution.

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Bidirectional sync to CRM, warehouse, calendar, comms.

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07 / Pricing

You pay for what graph8 executes. Unlimited users on the Team plan.

Execution credits send, call, and run agents. Contact credits reveal and enrich the people you target. Three ways in.

For trying it out Pay as you go
Free to start

A free entry point to the full platform. No credit card.

  • 1,000 contact reveals to start
  • 500 execution actions free
  • Full platform access, no card
  • Then $0.05 per credit
Start Free
For data in your AI tools MCP Unlimited
$25 / user

Unlimited contact data, in the tools you already use.

  • Unlimited contact data, fair use
  • 2,500 execution credits a month
  • Priced per user, not per org
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Most popular
The full platform Team plan
$99 / mo

Unlimited users and data. Every app, one bill.

  • Campaigns, dialer, AI voice, and AI workflows
  • Meetings routed and booked for you
  • 10,000 execution credits a month
  • Unlimited users, no seat fees
  • 7-day free trial, no credit card
Start Free

Everything in the Team plan

$99 / mo, all included

The $99 Team plan is the full platform: everything below, for the whole org. MCP Unlimited and Pay as you go are lighter entry points with usage and seat limits.

Your GTM, executed

10,000 credits included
  • Campaigns and sending infrastructure Mailboxes, domains, and deliverability run for you, end to end.
  • 5-channel sequencer Email, phone, LinkedIn, SMS, and WhatsApp in automated sequences.
  • Dialer and AI voice agents Clone any rep voice for inbound and outbound calls with live booking.
  • AI inbox Replies triaged, drafted, and answered across every channel.
  • Meeting routing and booking Route leads to the right rep and book the meeting automatically.
  • CRM, pipeline, and quotes Deals, quotes, and every rep's ranked day in My Desk.
  • Studio content engine Brand, newsletters, landing pages, ads, and campaign content.
  • AI agents and workflows Operator and Executor agents for RevOps, deal reviews, and SDR work.

Data without limits

Included
  • MCP Unlimited for every user A $25 per user value, included for the whole org on the Team plan.
  • No monthly cap on contact data Reveals, lookups, enrichments, and exports run org-wide, every seat.
  • Buying signals Visitors, intent, hiring, and job-change signals on every account.
  • Waterfall enrichment Third-party providers, pay on match or bring your own keys.
  • Free search and browse Your whole team explores 700M+ contacts and 100M+ companies.

Org-wide by default

Always on
  • Unlimited users, no seat fees Invite everyone. Pricing never scales with headcount.
  • Every feature unlocked No tiers gating voice, enrichment, sequencer, campaigns, or desktop.
  • Built-in CDP and integrations Warehouse, 500+ connectors, two-way CRM sync included.
  • Month-to-month, no contracts Cancel anytime.
  • Fair-use rate limits Limits apply on all plans. They guard against scraping, not real GTM work.

Execution credits send, call, and run agents. Contact credits reveal and enrich the people you target.

Data tax ROI calculator
CSM, included free

Run customer success on the same buyer graph.

Health scoring, churn signals, renewal workflows, expansion plays, QBR generation, and customer-facing AI run where the sales history already lives.

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